As Marriott CEO testifies about data breach, his employees still have his back

2 weeks ago by James Mattone in Trends
Marriott CEO Arne Sorensen testifies before the U.S. Senate. Credit: C-SPAN

Marriott International ($NASDAQ:MAR) CEO Arne M. Sorenson is testifying before members of the U.S. Senate Permanent Subcommittee on Investigations, who seek to know why 383 million customers had their personal data exposed from a breach in Marriott's Starwood hotels reservation system.

As Sorenson apologized for the hack, employee rankings of him and the company they work for remained steady, according to data we track from the employer-rating website Glassdoor ($GLASSDOOR).

Employees both current and former kept Sorenson's approval rating — a metric created by aggregated anonymous reviews of the company's CEO — at 92%. That is far above the average CEO approval rating for all employers in the Travel & Leisure industry, which is currently at 69.5%

Other companies with recent breaches also have beloved CEOs

Marriott isn't the only company that experienced a data breach recently, and the heads of those companies are also being backed by their employees on Glassdoor.

Rival hotel chain Hyatt ($NYSE:H) has its CEO Mark Hoplamazian consistantly rated above 90%, even though his company experienced a data breach in 2017 that left exposed credit card info for guests at 41 locations.

More recently, Facebook ($NASDAQ:FB) and its CEO Mark Zuckerberg is still dealing with the PR onslaught that came with a 500 million user data breach, as well as the subsequent promises to "more privacy." Despite all that, Zuckerberg's approval rating on Glassdoor hasn't dipped below 94%, even during the worst months of the privacy controversy firestorm.

James Mattone

James is the Associate Editor at Thinknum Media, and he has an interest in video games, music, and tech news. You can find him on Twitter @TheJamesMattone.

Request a demo

We would love to show you how Thinknum will benefit your investment process. To get started, fill out the form and we'll contact you shortly to schedule your demo.

Get Thinknum Media in your inbox

Start the day off with our Weekly Digest.