HSN Employees don't appear to love their new CEO, Mike Fitzharris
In October, HSN announced that commerce veteran Mike Fitzharris would take over CEO duties after its acquisition by QCV-owned Qurate Retail Group. As part of the shuffle, three top HSN executives were ousted, including Bill Brand, Rod Little, and Judy Schmeling. Those three ran the CEO office after CEO Mindy Grossman left in April, 2017 to become CEO of Weight Watchers International.
Employee reviews of Fitzharris recently started rolling in on employment-ratings site Glassdoor, which we track daily to show change over time, and the results don't look so good the new CEO.
Glassdoor resets CEO ratings for companies during personnel changes. As you see in the chart above the Brand-Little-Schmeling triumverate left behind an average 64% CEO rating after Grossman left a 75% CEO rating before leaving for Weight Watchers.
Now that enough CEO ratings are in for Fitzharris (to be fair - only four CEO ratings have been approved so far), that rating has dropped to an even more paltry 32%.
It's unclear as of now what is it exactly that employees don't like about Fitzharris. At QVC Japan, where he was CEO before joining the Sr. Petersburg-based HSN, he was well respected. As more reviews come in, we'll keep this updated. It's possible that the low ratings could be part of a culture clash as the Qurate merger crystallizes under new leadership.