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GrubHub ramps up hiring as delivery wars rage on

1 month ago by James Mattone in Facts, Features, Trends

GrubHub ($NYSE:GRUB) reports earnings Tuesday, July 30 with an expected EPS of $0.30 per share, according to Zacks Equity Research.

Amid the online delivery wars, the company is hiring for more than it did since we started tracking the company's main careers page in May 2018.

Right now, GrubHub is looking for 180 positions to be filled across all of its divisions, an increase of 80% since May 2018. Most of these positions are lumped under the Technology category, which includes both front and backend developers and engineers.

However, Customer Care positions, such as Support Specialists and Campaign and Rewards Coordinators, saw a drastic increase from the beginning of the year to today, indicating an internal growth in customer retention strategies and human capital.

GrubHub is still one of the largest delivery services we track at Thinknum, as the company blankets America with over 300,000 restaurant options, which does have some major overlap between its GrubHub and Seamless platforms.

Yet GrubHub is facing increased competition after Uber Eats ($UBER) just locked in its deal with Starbucks for 2020, and Just Eat ($LON:JE), one of the largest delivery services in the U.K. and Canada, was just acquired by Takeaway.com ($TAKEAWAY).

Still, GrubHub is the largest platform in the United States (for now), and with a focus towards hiring more tech-related positions and those for customer satisfaction, it appears the company is taking a holistic approach to staying on top of the delivery wars.

About the Data: 

Thinknum tracks companies using information they post online - jobs, social and web traffic, product sales and app ratings - and creates data sets that measure factors like hiring, revenue and foot traffic. Data sets may not be fully comprehensive (they only account for what is available on the web), but they can be used to gauge performance factors like staffing and sales. 

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James Mattone

James is the Associate Editor at Thinknum Media, mainly covering video games, food, and tech news, but not afraid to head into Sephora or beauty brands if need be...

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